ImageNow has completely eliminated paper charts for every patient in the hospital and made all the information available to physicians when they need it, wherever they are.
Denni McColm
CIO
Citizens Memorial Healthcare
Patient information is scanned and linked in ImageNow, our billing office, coders and other authorized personnel have immediate, electronic access to that information instead of having to await the arrival of paper documents.
Scott Ellner
Clinical Analyst
Anderson Hospital
The HIM department is one of the most paper-intensive areas of any hospital. Manually processing charts and other documents for current and former patients delays continued care, the revenue cycle, chart completion and release of information.
ImageNow enables HIM departments to overcome paperwork problems:
ImageNow features patented integration technology and other integration options that utilize the power of HL7, web services and API. These integration methods tie charts stored in ImageNow to patient records in the HIS, enabling users to retrieve documents at the point of need from HIS screens. ImageNow is proven to seamlessly integrate with software from Epic, Cerner, Meditech, McKesson, GE, Misys, and every other major HIS vendor.
HIM staff members quickly identify chart deficiencies and assign tasks such as applying a signature, providing a missing chart or adding information to an incomplete document to physicians and other employees. Upon logging into ImageNow or WebNow, physicians are presented with a list of tasks. When the first task is complete, the next is presented, enabling physicians to quickly and easily sign charts and finish other tasks, without visiting the hospital. HIM associates can monitor tasks by exception, giving them more time to focus on other responsibilities.
ImageNow enables HIM staff to quickly collect all required charts from the secure ImageNow repository and the HIS and collect them in a single PDF that can be printed and mailed to the requestor or sent via outbound fax directly from ImageNow. Where appropriate, information such as cost per page, number of pages and total dollar amount is also filled in for easy billing. ImageNow provides the HIM department with a detailed history of every outbound charts, simplifying audits and supporting compliance requirements.
When retaining paper records for current and former patients, hospitals use valuable floor space for storage areas and are often forced to house records off-site, adding further costs and delaying the retrieval of patient information. Managing charts in ImageNow liberates floor space and minimizes spending on storage and office supplies.
Instead of rummaging through overcrowded file cabinets to find a patient's chart or waiting for documents to be delivered from an off-site location, a staff member can simply pull up the patient's HIS record, and click the ImageNow button to return a complete list of documents. There's no need to photocopy and file incoming documents either, so associates have more time to spend on serving patients.
When using paper charts, remote coding isn't possible or coders have to come to the hospital to collect charts, delaying the revenue cycle. ImageNow and WebNow enable coders to access the patient information they need to code events from any location. This accelerates billing and elevates coder productivity. The ability to offer remote coding is a recruiting advantage for your organization.
Discover how ImageNow delivers time, cost and productivity savings at healthcare organizations like yours, including: