Send a document anywhere in your workflow process, even to multiple queues at the same time, using parallel, conditional or linear routing options.
Route documents automatically based on fluid business conditions — user actions, data contained within a document or prompts from external systems.
Use Super Queues to centrally manage user and group privileges, conditional routing rules and alarms that are common to associated queues.
Build powerful and complex document routing rules using ordinary language (for nontechnical users) or iScript, the JavaScript language of ImageNow.
Receive immediate alarm notifications and other critical, workflow-related information directly from ImageNow or WebNow.
With ImageNow, you can map more efficient workflow processes that maximize the number of transactions your staff is able to process, direct, approve and complete every day. The product's powerful scalability lets you start in a single department and expand quickly and inexpensively across an enterprise. You can add, modify and delete workflow processes with a simple drag-and-drop design tool that makes queue creation and management easy.
ImageNow Workflow allows you to complete large business processes at the individual user level. When accessing workflow, the system presents a user with a list of items associated with each task; when the current item is complete, a click of the route button presents the next item. Visual notifications, audible alarms and text messaging alert users when items arrive in a queue and ensure items are acknowledged and processed efficiently. Your employees need not search for work - it is simply delivered to them with the click of a button.
ImageNow enables you to make predetermined routing decisions based on information collected in worksheets, data extracted from documents or data residing in external systems. Automated decisions might include routing invoices for approval based on dollar amounts or performing a search of databases to determine a purchase requestor. In addition, you can use ImageNow Workflow to communicate automatically with other software applications. For example, automated rules may relay data to a college's financial aid system when certain outstanding documents like tax returns are received. Automation takes the decision-making burden off the user and accelerates processing time.
Monitor the status of items as they progress through a workflow process using customizable, real-time e-mail messaging or automatic alarm notifications. Authorized users also can retrieve a document in ImageNow, and at the same time, learn its current status in the workflow process, such as an employee expense report that is awaiting review in a manager's queue. You can set and enforce security levels to maintain proper access and support compliance, as well as employ the evaluative functionality of ImageNow to gain accurate and timely system feedback for reallocating staffing resources.