Perceptive Software, Inc.

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Highlights
  • Integration: Microsoft Great Plains
  • Departments: Sales, accounts
  • Areas of Interest: Instant document access, host system integration, ease of use and administration, reduction of hard copies

"ImageNow seamlessly integrated with our Microsoft Great Plains software. The link is so tight that some of our users don't realize that it's a different application."

Mark Harris

IT Manager

Naylor Industries

Sales, accounts

When Naylor Industries searched for an integrated document management, imaging and workflow solution, ImageNow's ease of use and proven integration with Microsoft Great Plains made it stand out. The organization uses ImageNow in the accounts and sales departments to find the exact documents it needs, instantly. ImageNow's tight link with Microsoft Great Plains allows users to retrieve pertinent documents without leaving their host system screen.

Before ImageNow implementation, employees at Naylor’s satellite sites called the company’s head office to request information. Once the hard copy had been retrieved, it was sent by fax. This slow process inhibited productivity for the recipient and sender of the information. Naylor now uses ImageNow to gain instant, single-click access to proof-of- delivery slips, contracts and invoices. This also enhances customer service, as Naylor is now able to answer customer inquiries without delay. WebNow, the full featured, browser-based complement to ImageNow, extends immediate document access to authorized users in remote locations.

The Challenge

The Results