Mercy Regional Health Center

Medical records, admissions / registration, patient accounting, emergency room, billing, pain clinic, radiology, sleep laboratory, contracts

Since implementing ImageNow document management, imaging and workflow, Mercy Regional Health Center experiences faster billing, elevated productivity and more efficient invoice processing. ImageNow saves MRHC tens of thousands a year in storage overheads and office supplies.

Patented LearnMode™ technology enabled ImageNow to seamlessly integrate with MRHC's MEDITECH applications without programming, contributing to rapid deployment. Now, approximately 1,000 MRHC employees have immediate data access. Simultaneous document viewing facilitates real-time collaboration that was impossible with paperwork.

The Challenge

• Sharing information between five facilities is difficult
• Overcrowded storage areas encroach on work spaces
• Find a cost-effective document management solution
• Meet document management needs in multiple departments

The Results

• Simultaneous, single-click document access from any location speeds business processes and boosts productivity
• Storing documents electronically liberates office space
• Ease of deployment, use and administration contributes to low total cost of ownership
• ImageNow expansion created time and cost savings in nine departments