Illinois State University

Admissions, Athletics Department, Financial Aid, Graduate School, International Studies, Registrar

When mountains of paperwork hampered the productivity of employees at Illinois State University, it turned to Perceptive Software for help. Implementing ImageNow gave the university a solution that streamlines administrative processes, reduces paper storage, eases the stress on employees and provides more effective student service.

Integrated seamlessly with the university's mainframe system and other custom applications, ImageNow provides employees a direct link to associated documents from their familiar applications. With instant access to documents from anywhere at any time, employees answer student inquires more quickly, process work more efficiently and use the time saved to focus on more meaningful work.

The Challenge

• Shuffling paper documents across campus slows administrative processes
• Student service suffering from slow document retrieval
• Finding a document management solution that integrates with mainframe
• Expanding a solution gradually across different areas of the institution

The Results

• Instant access to documents in ImageNow from anywhere at any time eliminates processing bottlenecks
• Streamlining administrative tasks facilitates effective student service
• Seamless integration with mainframe maximizes previous technology investments
• Flexibility and easy deployment ensure ability to roll out the solution as needed