City of Greensboro

Police department, fire department, accounts payable

Dubbed "The Gate City," Greensboro established itself as a regional center for many booming industries including textiles, financials, insurance, and distribution. With a population of nearly 230,000, Greensboro holds the title of third largest city in North Carolina.

The Challenge

• Existing Lawson business application requires integration with document imaging
• Slow, inefficient information backup process
• Police accident reports require indexing to multiple records
• Hindered response to citizen inquiries for report copies
• Fire department needs easy access to complete records for court proceedings

The Results

• Easily integrate ImageNow with Lawson business environment
• Accelerate productivity and cut administrative time in half
• Quickly index scanned police documents with a single click
• Immediate access to imaged documents enhances public service
• Organized, electronic filing provides easy access to accurate legal records