City of Greensboro
Police department, fire department, accounts payable
Dubbed "The Gate City," Greensboro established itself as a regional center for many booming industries including textiles, financials, insurance, and distribution. With a population of nearly 230,000, Greensboro holds the title of third largest city in North Carolina.
The Challenge
- Existing Lawson business application requires integration with document imaging
- Slow, inefficient information backup process
- Police accident reports require indexing to multiple records
- Hindered response to citizen inquiries for report copies
- Fire department needs easy access to complete records for court proceedings
The Results
- Easily integrate ImageNow with Lawson business environment
- Accelerate productivity and cut administrative time in half
- Quickly index scanned police documents with a single click
- Immediate access to imaged documents enhances public service
- Organized, electronic filing provides easy access to accurate legal records