California Institute of Technology

Admissions

Since Caltech's admissions department implemented ImageNow enterprise document management, imaging and workflow Regular Action applications are processed 33% earlier, productivity has increased by 40% and service to students is enhanced.

Replacing slow, labor-intensive processes with ImageNow enterprise document management, imaging and workflow, helped Caltech’s admissions department work faster and smarter. With 31 Nobel Prize recipients and numerous other award winners as alumni, Caltech has a history of enrolling talented individuals. Director of Admissions Richard Bischoff believes that ImageNow enhances his department’s ability to recruit gifted students.

The Challenge

• Slow, paper-based processes hinder admissions activities
• Manual tasks divert staff away from recruiting and serving students
• Managing paperwork requires additional, temporary staff and increases overhead
• Brief implementation time frame
• Find a document management system that can be effectively hosted and administered off site in a highly secure environment

The Results

• Regular Action applications processed one month earlier, a 33% improvement
• Automating document management boosted productivity by 40%, enhancing student service and recruiting
• Elimination of need for additional employees and reduction in office supply cost
• Rapid deployment delivered immediate return on investment
• Perceptive Software’s hosted deployment option manages and delivers powerful ImageNow functionality through the company’s SAS 70-compliant data center