Ben E. Keith Company

Accounts receivable, accounts payable

For Ben E. Keith (BEK), the ninth largest full-line food service distributor in the U.S., business was booming. In order to maintain the pace of their success, they looked to gain new efficiencies in AR/AP processes and customer service with ImageNow document imaging and workflow.

The Challenge

• Paper copies slowed access to documentation and customer response time
• Required tight integration with PeopleSoft Financial Management application
• Remote workers and customers needed easy access to documents
• Wanted an imaging solution that required minimal maintenance

The Results

• Scanned documents are immediately available companywide
• Easily and cost-effectively integrates with PeopleSoft to deliver images directly from any screen
• Sales and even customers themselves use WebNow to instantly view documents anytime from anywhere and deliver superior customer service
• ImageNow's ease of use and Perceptive Software's comprehensive training eliminate maintenance costs and enable vendor independence