Asante Health System

Patient admissions and registration, emergency, human resources, requisitions, accounts payable, surgery, purchasing

Asante needed a product with intuitive functionality that is equally effective in clinical and administrative departments. Perceptive Software has a history of successful enterprise-wide implementations in the healthcare industry, and Asante decided ImageNow was the right fit for its ambitious IT plan.

Once the initial deployment in patient admissions and registration was complete, Asante extended ImageNow to multiple areas, including surgery, accounts payable (AP) and purchasing. Eight hundred employees use ImageNow to efficiently process approximately 280,000 documents per month.

The Challenge

• Diverse document management needs in multiple departments
• Faxes can be misplaced and handwritten physicians’ notes are hard to read
• High paperwork volume delays patient registration and check in
• Compatibility with existing SAN and current health information system

The Results

• Scalable system is easily extended to 800 users enterprise-wide
• ImageNow Fax Agent improves accuracy of requisitions
• Improved customer service and satisfaction with every patient encounter
• Seamless integration with multiple host systems provides documents on demand